PAYMENT methods-CASH-EFTPOS-CREDIT CARD OR PAY ONLINE using PAYPAL, we DO NOT ACCEPT American Express. EFTPOS MINIMUM $20. Please note, appointments paid with paypal which are 'pending' (i.e 3 day clearance) will still need to be paid for at the time of treatment, then refunded once cleared.
QUALITY-Only the highest quality premium hot wax is used on sensitive and delicate areas to reduce pain, minimize redness and ensure client comfort. Wax is Australian made, NOT tested on animals and is pure and gentle. Expect to receive professional and personalized service from all of our therapists.
MALE BRAZILIAN BOOKING POLICY-PLEASE NOTE-WE DO NOT DO MENS BRAZILIAN WAXING FOR NEW CLIENTS. IF YOU HAVE NOT VISITED THIS SALON BEFORE AND YOU BOOK A MALE BRAZILIAN ONLINE, YOUR BOOKING WILL BE CANCELLED OUTRIGHT. NO EXCEPTIONS. All other Male waxing is fine.
IMPORTANT-NOTE, appointments after 5pm may require a phone call to the salon to gain access as on occasion the front door may be closed for security purposes. So please store salon number into your mobile phone (9077 4234) in the instance you arrive and the door is closed.
NO SHOW POLICY. For all clients, new and existing, we kindly ask that you provide us with at least 24 hours notice if you are unable to make your appointment.
If you fail to notify us within the specified time period or not at all, you will be charged 100% of your appointment fee for the inconvenience this has caused to both the salon and also to other clients who might otherwise have taken the times slot.
Additionally, those who continue to dishonour appointments by either late arrival, last minute cancellations or non-appearance will have all future bookings rejected outright.
We understand that some circumstances are unavoidable, however a courtesy call or email (the sooner the better) would be greatly appreciated.
*RESCHEDULING- Please note, whilst we allow you to reschedule your own appointments due to unforseeable circumstances, we have a three strike policy. You may NOT reschedule your appointment more than three times as it still causes an inconvenience to other clients who may want your time slot before you have moved it-especially outside of the adequate time frame. Please understand that this disrupts our business and we thank you for your understanding and compliance in advance.
*LATE POLICY-Please note- EVERY effort is made to take clients on time and our appointment system runs very efficiently. As there is only a small window between appointments, lateness may attract a waiting period and a LATE FEE, or cancellation of your appointment WITHOUT NOTICE as priority is given to appointments that arrive on time. We understand that some circumstances are unavoidable, however a courtesy call would be greatly appreciated. So as a courtesy to other clients, please be on time. PLEASE DO NOT BE LATE FOR ANY APPOINTMENTS, ESPECIALLY AFTER 6PM.
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A friendly and VERY IMPORTANT reminder-please understand if you have recently shaved or have been a shaver in the past, you will not achieve the best result. Shaving strengthens the hair and ultimately it becomes resistant to waxing. Pain is increased during treatment and it encourages ingrown hairs as hair can snap due to its coursness. We kindly ask that you wait at least 4 weeks prior to attending, if you have shaved, please don't expect great results as it takes a minimum of 3 sessions at the VERY LEAST to weaken the hair. We may also decline waxing you if you have shaved as it requires an enormous effort to try and remove the hair, even to achieve a less than mediocre result. i.e. you will be left with stubble.
WALK-INS Welcome, however we cannot guarantee availability between peak hours of 12-2 & 5 till close. A friendly reminder, EFTPOS minimum charge is $20.
Being 5-6 minutes late for a 15 minute treatment only leaves us 9-10 minutes to complete your treatment. We cannot emphasise enough-PLEASE DO NOT BE LATE. Consider the client after you, who needs to wait for you.
Your comfort and complete satisfaction is of utmost importance to us. If you would like to give us feedback on any part of your visit, or on how we can improve, please contact us immediately. Your information will be treated as strictly confidential. Please include full name,date of visit. Please email: email@example.com
Want an even cheaper wax?
Appointments between 3pm and 4pm inclusive* (waxing must finish by 4pm)include a 10% DISCOUNT!
LIMITED TIME ONLY & must be mentioned prior to arrival for us to attach the discount voucher & cannot be used with any other offer/discount!
Liia will be offering lash extensions and gel/shellac nails. Available Mondays and Saturdays only, please email your request. Strictly no phone appointments for these services as they are a separate business which does not have eftpos facilities, so cash only please.
You will not receive a text message reminder before your appointment